Privacy Policy

DLULU KALOO WOODEN TOYS

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a purchase or book rental service from www.dlulukaloo.ie.

We are committed to preserving the privacy of all individuals who use our Website, applications, tools, or products (“Services”) and provide us their information. Accordingly, this Privacy Policy is designed to help you understand how your personally identifiable information (“personal information”) is collected, used and disclosed when you engage with us. Before submitting any content or personal information, or otherwise engaging with us, please make sure that you read this entire Privacy Policy.

This Privacy Policy applies to the personal information you provide when using our website and related content (“Website”) or submitting information in the course of using our Services. In the course of engaging with us, you may use a third party’s intellectual property, tool or resources (e.g., for payment processing), and such third party’s privacy policy may also apply to you. We encourage you to read and review each privacy policy that applies to you as our Privacy Policy terms may differ from the terms contained in third parties’ privacy policies.

You are under no obligation to provide personal information, with the caveat that your refusal to do so may prevent you from using certain portions of the Website or certain aspect of our Services. ‘DluluKaloo Wooden Toys’ does not collect, use or disclose personal information without your consent, except as required by law or as set out below.

‘DluluKaloo Wooden Toys’ will identify the purposes for which personal information is collected at or before the time it is collected. If ‘DluluKaloo Wooden Toys’ seeks to use personal information that has been collected for a purpose not previously identified, it will seek your consent prior to use, unless it is otherwise required by law.

If you have any objections to the terms in this Privacy Policy, you should not use our Services or provide us with any of your personal information. If you have any hesitations or are unsure about any of the terms, please contact us at dlulukaloo@gmail.com.

COLLECTION OF PERSONAL INFORMATION

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. These cookies allow us to adjust our Services to meet your personal browsing preferences. If your browser is not set to allow cookies, you may not have access to all areas or features of the Website.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.

Additionally, when you make a purchase/ booking or attempt to make a purchase/ booking through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

Collection of personal information is necessary for us in order to execute upon your preferences.

USE OF YOUR INFORMATION

We use the Order Information that we collect generally to fulfil any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Personalize your experience whilst using our Services

  • Provide you with any additional information you may request

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

Except as set forth below, your personal information will not be provided to any other users of our Services. Device Information will not be published or made public through our Services.

DISCLOSURE OF YOUR INFORMATION

1. To Help with Business Operations

We may disclose your information to our representatives, affiliates, suppliers or other third parties with which we do business (our “Business Partners”) when it is deemed necessary for our business operations. For example, from time to time, we may engage companies or individuals for certain services on our behalf including, without limitation, conducting audits, performing legal services, processing credit card payments, collecting feedback, and providing customer service. Our Business Partners and any other third-party service providers will only have incidental access to personal information to the extent required to perform their services. They are prohibited from the use of your personal information for any purpose other than assisting with our business operations.

2. Safety and Security

We may disclose your information as necessary to protect the safety or security of users of our Services, to detect and prevent fraud or abusive behaviour, or when otherwise required or permitted by law.

3. Transfer or Sale

In the event that we sell, transfer or otherwise dispose of our business to an affiliate, successor, assign or other third party entity, we may disclose personal information. Our business may wish to sell or buy subsidiaries or business units, in which case such a transaction may require that customer information, including personal information, be transferred as a business asset. However in the event that such a transaction occurs, any customer information will remain subject to the terms of any pre-existing Privacy Policy.

4. Legal Requirement

We may disclose your information, if required, to:

  • supervisory authorities, tax authorities, Gardai and other regulatory authorities as required by law or in response to a subpoena, court order, or other legally valid inquiry or order;

  • to either prevent/minimize a criminal offense or to protect a person’s rights and personal and or financial health; and

  • an intellectual property rights owners or such party’s representative if a room ad may be considered, in good faith by such owner, to violate owner’s rights; provided however the owner will be required to enter into an agreement to limit the use of the personal information provided only for purposes of the possible violation of an intellectual property right.

5. Consent

In addition to permissions already granted under this Privacy Policy by you, we may provide, disclose or transfer your personal information with your consent provided either as a part of the Services or in writing by you otherwise.

PROTECTING, RETAINING AND STORING YOUR PERSONAL INFORMATION

In order to help prevent unauthorized access to, maintain data accuracy and ensure the correct use of your information, we have put in place commercially reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect through our Services. That said, we cannot guarantee that information provided to us through our Services will remain private, or that the information you transmit to us over the Internet will not be intercepted.

1. Storage.

Your information is currently stored in Ireland as well other jurisdictions in which our Services’ technology platform resides. However, we retain the right to transfer your information to an affiliate or third party to protect the information or for internal business reasons as we see fit. BY AGREEING TO THIS PRIVACY POLICY, YOU AGREE AND CONSENT TO US DOING SO WITHOUT YOUR FURTHER CONSENT.

2. Retention.

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

ELECTRONIC COMMUNICATIONS

Should you submit an inquiry through our Website, or otherwise communicate with us electronically, you consent to us responding to such inquiries electronically. We cannot guarantee that information that we send to or receive from you over the Internet will not be intercepted.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above.

CHANGES TO THIS PRIVACY POLICY

We may, from time to time, review and update this privacy policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy.

We reserve the right to change this Privacy Policy, and any other policies and procedures concerning our practices for managing personal information, at any time without prior notice to you. If this Privacy Policy is modified, we will post the most current version to our Website, www.dlulukaloo.ie. We will also post a notice of the change on any applications for four (4) weeks after any changes are made. At the top of the modified Privacy Policy we will include the date upon which it was last updated. Any changes that are made to this Privacy Policy will apply to both personal information that we hold prior to the effective date of the amended Privacy Policy and to any personal information collected on or after such effective date. Our successors and assigns may collect and use your personal information for substantially similar purposes as described in this Privacy Policy.

HOW TO CONTACT US

If you have any questions, comments, complaints or concerns relating to this Privacy Policy and how we collect, use, disclose, manage or store your personal information; or would like to request access or changes to personal information collected during your use of the Services, please contact ‘Dlulu Kaloo Wooden Toys’ by email dlulukaloo@gmail.com